Help & FAQ

Every question, one page.

Everything we get asked about advertising, pricing, verification, and joining the network — collected in one place and answered straight.

Getting started For advertisers Pricing & billing Verification For venues & networks For agencies

Getting started

The essentials — what Admitt is and how campaigns work.

For advertisers

Creative formats, targeting, campaign control, and what happens when things go wrong.

Visit the advertisers page →

Pricing & billing

What everything costs, and the fees you'll never see.

See full pricing →

Verification

How Proof of Display works and why your bill is built on it.

How verification works →

For venues & networks

Joining the network, hardware, revenue, and content control.

Visit the venues page →

For agencies

White label vs partner, support, and getting set up.

Visit the agencies page →

Still have a question?

Real people, quick replies — tell us what you're trying to do and we'll point you the right way.

Every question, one page.

Getting started

How fast can my campaign launch?

What is Proof of Display?

Where are your screens?

How does the budget and credit system work?

What's the minimum budget?

What happens if my creative isn't approved?

What happens if a screen goes offline?

How do venues and screen networks join?

For advertisers

How quickly can I get my ads running?

How do I know my ads actually displayed?

What happens to money I don't spend?

What's the minimum budget to get started?

What happens if a screen goes offline during my campaign?

What creative formats do you support?

Can I pause or stop my campaign once it's running?

Can I target specific audiences?

Pricing & billing

Does it cost anything to create an account?

Are there any fees on top of my campaign budget?

Why do longer ads cost more?

What happens to budget I don't spend?

What do venues and networks pay?

Do I need new hardware to join as a network?

Verification

What's the difference between proof of play and proof of display?

Is the verification really independent?

What happens when a display can't be verified?

Does Proof of Display cost extra?

Which screens support Proof of Display?

For venues & networks

How much revenue can my venue expect?

What's the difference between the venue and media owner tracks?

What hardware and technical setup is needed?

What does it cost to join?

How long does the whole process take?

Can I control what ads appear on my screens?

Do I need to manage campaigns day-to-day?

For agencies

What's the difference between white label and partner?

Do you support programmatic / OpenRTB?

Who is white label for?

Who is the partner model for?

Can I access Admitt's screen network with white label?

How is the white label license fee calculated?

What kind of support do agencies get?

How quickly can we get started?

Do we need our own screen inventory?

Still have a question?